With a variety of uses within the finacial sector, Kawler is quick, versatile and above all secure.
Multiple solutions for your requirements
The financial sector has found multiple uses for both SMS and voice broadcast solutions but Kawler offer you the chance to unify these functions and combine them in ways that has not previously been possible using a single platform.
Verify users by reaching their mobile device with SMS or voice codes: adding an additional layer of security
Send payment reminders by both SMS and Voice with the option to breakout from a voicecall to an operator
Quickly alert customers to possible fraudulent use of cards or online services.
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Predict when you speak to your cusomers by calling them when you know you have the resource to handle the call.
Keep everyone up to speed with the latest promotions and personalised offers.
The system architecture is impeccable. Data is used only where neccesary and held only for as long as it is required.
Automated payment reminders by SMS are commonplace but with Kawler you can easily make that reminder a voice call. The instant benefir of this is the chance to connect to an operator within the call.
When you trigger a Kawler Voice Campaign you can load more than just the data you intend to speak out loud to the customer. As a security check you could ask the caller to input an identifying digit string and then check that against the data you uploaded to trigger the Campaign send. This is a simple example of how you can ensure the person who answered the phone is the person you intended to call.
